Customer Service

Customer Service

Trouts Fly Fishing is a specialty fly fishing outfitter offering high-end fly fishing goods and services to the greater Denver angling community.  Our top priority is to offer our clients the finest selection of fishing goods, as well as the most comprehensive and friendly customer service possible.

  1. Customer Service:  In a market saturated with Big Box stores, and countless online retailers, it is imperative that we distinguish ourselves through exceptional customer service.  This means having staff that is knowledgeable, personable and professional to every person that walks through our door, no matter if they spend $1 or $5,000!
  2. Inventory: We know what it takes to be a premier fly shop today, that is why we find it to be imperative that we have an up-to-date inventory of products that meets the needs, and budgets of our clientele.  Don't see what you're looking for?  No problem, we're happy to special order any items for you at no additional cost.  So whether it is a fly rod, a special fly pattern for a destination trip, or that hard to find fly tying material, we're happy to do what ever it takes to get you what you need. 
  3. Other Services: You can't just be a fly shop any more and expect to serve your customers appropriately.  That is why we strive to distinguish ourselves from our competition by offering a variety of services that go far beyond just selling flies.  From destination outfitting services, to fly fishing schools, to local guided trips, to up-to-date river reports, we strive to do what ever we can to meet the needs and expectations of our clients.

Following these keys to success has allowed Trout’s Fly Fishing to not only compete in this ever changing market, but to elevate ourselves from “just another fly shop”, to Denver’s Premier Fly Fishing Retailer and Outfitter.

Fly Fishing Information

Trout's Fly Fishing is a comprehensive resource for the fisherman of any experience level. We have a customer service guarantee that ensures we offer every customer exactly what he or she is looking for from flies to waders to angling trips and lessons.