When it comes to fly fishing gear, it's not a matter of "if" something is going to break, but "when" and how many times. Whether it’s a snapped rod, tear in your waders or a reel that's free-spooling, we have just about seen it all. The majority of the brands we carry and sell come with warranty programs for instances of gear that is broken or in need of repair. Sometimes these repairs are free, and sometimes they come with a fee, all of which is determined by the manufacturer. With that said we know it can be fairly intimidating picking up the phone and calling a company like Simms, Orvis or Sage on your own. That is where we come in. Before starting the process of any warranty we will gage the situation and if it is fixable without sending it to the manufacturer we will take care of it. If it is deemed that it needs to be shipped back, we are more than happy to help you through the process or simply handle the entire situation for you. The only cost to you is going to be the cost of the repair deemed by the manufacturer and a $10 shipping and handling charge. So the next time you are looking for help with a repair, come by the shop or give us a call at 303-733-1434!