WE ARE PROUD TO OFFER A 30 DAY SATISFACTION GUARANTEE
We want our customers to be 100% satisfied with every purchase they make from Trouts Fly Fishing. That is why we offer a 30-day return policy on all in-line items that are unused, are in brand new condition, and come back with their original tags and packaging. Items returned after 30 days, or without their original packaging and tags, or items that have been used are not eligible for return. This policy applies to all products we sell with the exception of Gift Cards, fly tying materials, terminal tackle (leaders, tippets, weights, floatants, indicators, etc.), and special orders. In those instances where a special order is an issue, we will do whatever we can on our end, working with our vendor, to resolve the problem.
Please note that all sales of DISCOUNTED and SALE ITEMS are final, and these purchases do not qualify for returns or exchanges.
Any items that are to be returned or exchanged must be shipped back to us in the box/packaging that we sent the item to you. In the event that the original box/packaging is not available, it is expected that the item(s) will be sent to us in a box/package equal or better to what we originally sent the item/s in.
To return or exchange an item, please follow the instructions below.
Need to return or exchange an item? No problem! Simply click the button below and you will be walked through the return process (mobile-friendly!). Please be sure to read about our return policies above to make sure your purchase qualifies.
If you have any questions regarding our return/exchange process, or if you would like to inquire to see if your purchase qualifies for a return or exchange, simply call the store at 877-464-0034 or by email at firstname.lastname@example.org
Please insure your return packages. We are not responsible for lost returns packages and insurance will ensure that you get your money back when a package is lost.