We want price to be the least of your concerns
Trouts Fly Fishing recognizes that our customers need to stretch every dollar they have as far as possible. So we wanted to be completely transparent and let all of our customers know how we price the product you see in our store or on our website.
Items WITH a Manufacturer Suggested Retail Price (MSRP) - A lot of items that we stock are strictly regulated by the manufacturer to MSRP pricing. Put simply, we are not allowed to price certain items below the Manufacturer Suggested Retail Price. This includes products like Rods, Reels, Waders, Boots, Fly Lines, Leaders, Tippets, etc. So what does this mean for our customers? There's no need to shop around. The item you're searching for is going to cost the same at Trouts Fly Fishing as it will at any other shop across the country.
Items WITHOUT a Manufacturer Suggested Retail Price (MSRP) - When it comes to items like flies, tying materials, books, etc., many people wonder how we come to our prices. First, we shop the competition. We strive to match all of our competitors' prices, and often times try to be 5%-10% lower. If you find an item from another fly shop that is lower than ours, we'll be happy to match their price (see our Price Match Guarantee below). If we carry an item that our competition doesn't, we try and price it at a level that is fair to both the customer and our fly shop. Remember that we are (fortunately) trying to run a business, so we do need to make a little money.
Discounts - Being a specialty fly shop in this economy does have its drawbacks, the most prevalent being that we cannot afford to offer discounts on the products we sell. This is not because we don't want to; trust us, we understand full well the kind of deals that exist on the internet today. This policy is in place because we cannot afford to discount our products and stay in business. But we will make a pledge to you, that what we may lack in door buster deals we will certainly make up in Customer Service. For over 15 years, Trouts Fly Fishing has been providing the best customer service possible, and we do not intend to stop anytime soon.
Price Match Guarantee
At Trouts Fly Fishing, we want you to be completely comfortable with your purchases from us. That's why we're proud to offer our Price Match Guarantee. We want to make sure that the only thing you have to worry about is fishing, not endless shopping around. So, if you find the same item you're looking for at a lower price than what's offered at Trouts Fly Fishing, from any legitimate fly fishing retailer, Trouts Fly Fishing will match their price*. We want you to have the most comfortable shopping experience possible and that begins with the best possible price!
* This offer is only good on current, in-line products that are the EXACT same (i.e. size, color, year and model) as is advertised by our competition.
All sales on sale items are final. This goes for items purchased in-store, and online. If you purchases an item at full price, which then goes on sale within 2 weeks, we will refund you the difference in cost so long as you have a valid sales receipt.
Special Promotions and Offers
In the event that we offer a speical promition or offer on an item or service you purchased, we will be happy to honor said promotion, offer or discount so long as the purchase or reservation was made within 2 weeks of the promotions announcement.